*Quick Assist is only available for Windows 10 anniversary update and beyond at this time. The person who needs assistance enters the code and gives permission to the helpdesk, who is then able to take control of that room’s computer and provide assistance over the remote connection. For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. Both start Quick Assist and the helpdesk sends a security code to the person who needs assistance. The person who needs help requests assistance from a remote individual or helpdesk by IM, voice, video (usually the helpdesk or could be Quicklaunch support). Microsoft Quick Assist is a Windows 10 app that enables two people to view or share a computer over a remote connection so that one person can help solve problems on the other person’s computer.
Quicklaunch has now added Quick Assist to the catalog to allow any organization to easily provide remote support to meeting room PCs. Modified on: Tue, 2 Oct, 2018 at 11:06 AM
The name of the tool differs depending on Windows language a search for “Quick Assist” in the Start menu will locate the tool regardless of the language settings.Solution home Quicklaunch (all editions) Application Integration Using Microsoft Quick Assist Quick Assist is installed by default on Windows clients, but is not available on Windows Server 2008 R2 servers. In the Code from assistant box, enter the 6-digit code you were given, and select Share screen. Wait for your helper, then select Allow in the window that displays. Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). Select Assist another person, then send the 6-digit code to the person you’re helping. When they’ve entered it, select either Take full control or View screen. Select Continue and wait for the person you’re helping to allow the connection. Quick Assist is an app in Windows 10 that enables you to receive or provide assistance over a remote connection. Remote Assistance - the old version of Quick Assist, first built in Windows Me/Windows XP decades ago, it's only still included for people that still need to support such old systems.
Did you know that Windows 10 came with a free remote control tool called Quick Assist? QuickAssist - a way to get or provide help, allows two people to work on the same computer at the same time.
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